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TERMS OF SERVICE

Specific AI

Last Updated: 2026-02-13

These Terms of Service ("Terms") govern your access to and use of the Specific AI platform, services, APIs, reports, and related tools (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree, you may not use the Service.

1. About Specific AI

Specific AI is an AI-powered global business intelligence platform that uses large language models, multi-agent systems, and automated data processing technologies to provide:

  • Global market intelligence
  • Overseas tender and procurement tracking
  • Risk monitoring of customers and supply chains
  • International project monitoring
  • Competitor and customer tracking
  • Automated analytical reports
  • API-based data access

The Service is designed to assist users in identifying opportunities, monitoring risks, and improving strategic decision-making.

Specific AI does not provide legal, financial, or investment advice. You may contact us via info@specific-ai.com

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Service.

If you use the Service on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.

3. Account Registration and Security

To access certain features, you must create an account.

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Promptly notify us of unauthorized access

You are responsible for all activities under your account.

4. Nature of the Service & AI Disclaimer

The Service relies on:

  • Public data sources
  • Third-party databases
  • Automated web crawling
  • Machine translation
  • Artificial intelligence and large language models

Because of this:

  • Information may contain inaccuracies, omissions, translation errors, or outdated content
  • AI-generated analysis may contain reasoning errors or incomplete conclusions
  • Outputs are probabilistic, not deterministic

Specific AI does not guarantee:

  • Accuracy
  • Completeness
  • Real-time updates
  • Suitability for a specific purpose

All outputs are provided for informational purposes only.

You are solely responsible for verifying information before making business, legal, or investment decisions.

5. No Professional Advice

The Service does not constitute:

  • Legal advice
  • Investment advice
  • Financial advisory services
  • Regulatory compliance certification

Any reliance on the Service is at your own risk.

6. Acceptable Use

You agree not to:

  • Reverse engineer or attempt to extract source code or system architecture
  • Scrape, download, or bulk export data beyond authorized use
  • Resell, sublicense, or redistribute platform outputs without permission
  • Use automated tools to overload or disrupt the Service
  • Use the Service for unlawful or fraudulent activities

We reserve the right to suspend or terminate accounts that violate these rules.

7. Intellectual Property

All rights, title, and interest in and to the Service, including:

  • Multi-agent architecture
  • Knowledge graph systems
  • Algorithms
  • Software
  • UI/UX design
  • Branding

remain the exclusive property of Specific AI or its licensors.

Users are granted a limited, non-transferable, non-exclusive license to use the Service during the subscription period.

Third-party data remains subject to the rights of the original data owners.

8. User Data

You may upload or submit data such as:

  • Customer lists
  • Supplier lists
  • Tender documents
  • Business preferences

You retain ownership of your submitted data.

By using the Service, you grant Specific AI a limited license to process your data solely to provide the Service.

We do not sell user data.

9. Subscription & Payments

Certain features require paid subscriptions.

  • Fees are billed according to selected plans
  • All fees are non-refundable unless required by law
  • We may change pricing with reasonable notice

Failure to pay may result in suspension of access.

10. Service Modifications

We may:

  • Modify features
  • Improve algorithms
  • Update data sources
  • Discontinue certain functionalities

We do not guarantee uninterrupted availability.

11. Third-Party Sources

The Service may reference or integrate:

  • Government portals
  • News media
  • Procurement platforms
  • International organizations
  • Financial institutions

Specific AI is not responsible for the content, accuracy, or policies of third-party websites.

12. Limitation of Liability

To the maximum extent permitted by law:

Specific AI shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Loss of business opportunities
  • Data loss
  • Reputational harm
  • Errors in third-party data

Our total liability shall not exceed the amount paid by you in the preceding 12 months.

13. Indemnification

You agree to indemnify and hold harmless Specific AI from any claims arising from:

  • Your misuse of the Service
  • Violation of these Terms
  • Violation of applicable laws

14. Termination

We may suspend or terminate access if:

  • You violate these Terms
  • Required by law
  • Your use poses security risks

You may cancel your subscription at any time.

15. Privacy

Your use of the Service is also governed by our Privacy Policy.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of:

[Insert Jurisdiction - e.g., Hong Kong SAR / Singapore / California / etc.]

Any disputes shall be resolved in the courts of that jurisdiction.

17. Changes to These Terms

We may update these Terms from time to time.

Continued use of the Service constitutes acceptance of the revised Terms.

PRIVACY POLICY

Specific AI

Last Updated: 2026-02-13

Specific AI ("Specific AI", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our platform, applications, APIs, and related services (collectively, the "Service").

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

1.1 Account Information

When you create an account, we may collect:

  • Name
  • Company name
  • Email address
  • Phone number
  • Job title
  • Login credentials

1.2 Usage Information

We automatically collect:

  • IP address
  • Browser type
  • Device information
  • Access time
  • Pages viewed
  • Feature usage
  • Interaction logs with AI agents

This helps us improve system performance and user experience.

1.3 User-Provided Data

You may upload or submit data such as:

  • Customer lists
  • Supplier lists
  • Tender documents
  • Business intelligence targets
  • Query instructions to AI agents

We process this data only to provide the Service.

1.4 Payment Information

If you subscribe to paid services:

  • Payment details are processed by third-party payment providers
  • We do not store full credit card information

1.5 Cookies and Tracking Technologies

We use:

  • Essential cookies
  • Performance cookies
  • Analytics cookies

These help us:

  • Maintain sessions
  • Analyze platform usage
  • Improve product performance

You may control cookies through your browser settings.

2. How We Use Your Information

We use collected data to:

  • Provide and maintain the Service
  • Process AI requests and generate outputs
  • Improve model performance
  • Personalize recommendations
  • Monitor system security
  • Process payments
  • Communicate service updates
  • Comply with legal obligations

We do not sell personal data.

3. AI Processing Transparency

Because our platform uses AI and large language models:

  • Submitted queries may be processed by automated systems
  • AI-generated outputs are based on probabilistic modeling
  • Data may be temporarily stored for performance optimization

We do not use customer-submitted proprietary data to train public AI models without explicit consent.

4. Legal Basis for Processing (GDPR Notice)

If you are located in the European Economic Area (EEA), we process data under the following legal bases:

  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
  • Consent (where required)

5. Data Sharing

We may share information with:

  • Cloud hosting providers
  • Analytics providers
  • Payment processors
  • Legal authorities (if required by law)

All service providers are contractually required to protect your data.

We do not sell or trade personal information.

6. International Data Transfers

Your information may be processed in countries outside your jurisdiction.

We implement appropriate safeguards such as:

  • Standard Contractual Clauses
  • Secure cloud infrastructure
  • Encryption

7. Data Retention

We retain data:

  • As long as your account remains active
  • As required to fulfill contractual obligations
  • As required by law

You may request deletion of your data at any time.

8. Data Security

We implement:

  • Encryption in transit
  • Secure authentication
  • Access controls
  • Infrastructure monitoring

However, no system can guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability

To exercise these rights, contact: [Insert Contact Email]

10. California Privacy Rights (CCPA Notice)

If you are a California resident:

  • You have the right to know what personal data we collect
  • You may request deletion
  • We do not sell personal information

To submit a request: info@specific-ai.com

11. Children's Privacy

The Service is not intended for individuals under 18.

We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically.

We will notify users of material changes.

13. Contact Information

If you have questions about this Privacy Policy, contact:

Specific AI

Email: info@specific-ai.com